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27th November , 2025 , Hits: 244
The Uganda National Bureau of Standards (UNBS) has awarded Mulago National Referral Hospital (MNRH) an Integrated Management Systems (IMS) certification for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, making it the first public hospital in Uganda to attain this prestigious ISO certification.
The country's largest national referral hospital has been certified with quality management systems ISO 9001:2015, Environmental Systems Management, ISO 14001:2015, and Occupational Health and Safety ISO 45001:2018 during an award ceremony at the UNBS head offices in Bweyogerere. This is a real game changer in the provision of quality health care services in Uganda and beyond. The milestone has the potential of improving medical tourism in the country.
According to the Executive Director of UNBS, Eng James Kasigwa, the certification affirms that the services at MNRH consistently adhere to established quality and International Standards.
“This is a great achievement for the country and gives confidence to the public and clients in public health system. The certification will enable MNRH to ensure the safety of both clients and medical practitioners, streamline risk management processes and foster evidence-based decision making thus enhancing efficiency and improved service delivery at our national referral hospital." Eng. Kasigwa noted.
He urged other public hospitals in the country to emulate Mulago National Referral Hospital and pursue international certification in order to elevate their level of service and ensure the safety of the consumers of Uganda’s medical services.
Dr. Rosemary Kusaba Byanyima, Executive Director of MNRH noted that the new development reflects the hospital’s unwavering commitment to delivering quality healthcare, ensuring a healthier and productive population.
Dr. Byanyima commended her predecessors for initiating the journey of ISO certification about a decade ago, and thanked UNBS for scheduling the hospital for different audits and guiding them through the whole process needed by the hospital to bridge the identified non-conformities.
Mulago’s remarkable achievement sets a new benchmark for public health facilities across Uganda, inspiring a culture of quality and excellence within the healthcare sector.
UNBS is accredited and internationally recognized to offer ISO 9001 Quality management system, and ISO 22000 Food Safety Management Systems certification. Certificates issued by UNBS are internationally recognized and traceable to the global database of accredited certifications: IAF CertSearch https://www.iafcertsearch.org/ that allows users to verify the validity and authenticity of their certificates.
An Integrated Management System (IMS) combines multiple management processes, such as quality, environment, health and safety standards, to streamline processes, reduce cost of duplication, thus enhancing efficiency and organizational performance.
Service standards empower organizations to improve performance, meet customer expectations and enable the public sector to transform bureaucratic processes into efficient, customer-focused systems that deliver improved products and services to citizens.
Working with UNBS for ISO certification reduces the cost of doing business for companies in Uganda because the ISO standards and certification can be acquired at 10% discount as compared to directly purchasing them at ISO.
About UNBS
The Uganda National Bureau of Standards (UNBS) is a Government Agency responsible for developing, promoting and enforcing national standards in protection of Public Health and Safety, and the Environment against harmful and sub-standard products, ensuring fairness in trade and precision in industry through reliable measurement systems; and Strengthening the economy of Uganda by assuring the quality of locally manufactured products and services through product certification (Q mark) and systems certification.
About Mulago National Referral Hospital
Mulago National Referral Hospital is a government institution established in 1913 as a centre for the treatment of venereal diseases. It was later upgraded in 1962 into a modern national hospital mandated to provide comprehensive healthcare services to all Ugandans. Today, it stands as the country’s largest and National Referral Hospital, offering specialized services in paediatrics, internal medicine, surgery, and diagnostics. The hospital has a total bed capacity of 1,700, comprising 950 beds in Lower Mulago and 750 beds in Upper Mulago.
For more information please contact;
Sylvia Kirabo,
Principal Public Relations Officer,
Telephone: 256 417 333250 / 0703 196903
E-mail: /info@unbs.go.ug /sylvia.kirabo@unbs.go.ug